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Revenue Cycle Matters - Insights & Tips to Improve Healthcare Collections

12 Things Keeping Hospital CFOs Awake at Night

April 02, 2018

Is the pressure to simultaneously control costs and improve care quality making you toss and turn every night? Uncertainty about healthcare reform, declining reimbursements, and increasing costs of operating expenses are just a few of the concerns that rural community hospital CFO’s are tackling this year.

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Is Your Business Office Leaving Money on the Table?

January 31, 2018

Staying on top of the healthcare needs in your rural community depends on the resilience of your critical access hospital (CAH) and its ability to stay fiscally strong.

Often the only local healthcare source, rural hospitals are pillars in their community, not only serving healthcare needs of residents, but contributing substantially to the economy by being a sizable employer.

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Seven A/R Mistakes Costing You Money

December 01, 2017

The healthcare revenue cycle is dynamic and continues to evolve. As a result, healthcare professionals involved in revenue cycle management tend to face many challenges that if not done right, could cost your organization big money.

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Patient Experience: More Than a Trend in RCM

May 17, 2017

In today’s healthcare environment, patient financial responsibility has increased dramatically — their higher level of investment in their own care has transformed hospital patients into knowledgeable consumers, and hospital care to more a commodity. Due to this increase in cost patients now expect a high-quality experience. Making their satisfaction with a trip to their provider much more important.

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What's Eating Your Bottom Line: The True Cost of Denials

April 17, 2017

The Medical Group Management Association (MGMA) has estimated the average cost to rework a claim at $25, and it’s safe to say that cost is rising every year. Our statistics show that 90% of denials are preventable.

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Professional Coders: 6 Lessons Learned from March Madness

March 14, 2017

Today marks the first official day of March Madness. Basketball fans rejoice!

Brackets are still intact – the Cinderella of the ball has yet to emerge – buzzer beater upsets leave us asking from more.

Not surprisingly, the game of basketball is also a great metaphor for the revenue cycle:

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The Impact of Millennials on Your Healthcare System's Revenue Cycle

March 02, 2017

As the largest living generation with over 75 million Americans, millennials (ages 18-34) are making their mark on not only the workplace but the healthcare revenue cycle too.

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What's Your GDRO? Revenue Cycle Management Strategy in Rural Hospitals

January 16, 2017

Depending on the response, your rural hospital may be suffering from an ineffective revenue cycle management strategy. If that's not the case, there is a severe breakdown in your revenue cycle. Typically, rural hospitals or any hospital for that matter should have GDRO in the 30s or better.

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Why Healthcare CFOs Are Seeking Out Revenue Cycle Experts in 2017

December 15, 2016

It's becoming increasingly difficult for healthcare CFOs to focus on the revenue cycleHealthcare CFOs face rapidly changing payer systems, more complex regulations, and an outdated digital infrastructure. In addition, health care providers will transition to value-based payment reimbursement models in 2017.

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Why is Changing Revenue Cycle Systems So Hard?

February 14, 2016

As a vendor in the healthcare revenue cycle, I often talk with healthcare providers and hear the same message time and time again: "Change is hard." The change they refer to is not just changing roles in their business office or putting teams together to tackle their biggest challenges. The change they refer to is replacing their revenue cycle system.

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