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Revenue Cycle Matters - Insights & Tips to Improve Healthcare Collections

No Experience Required: Building Your Best Business Office Team Ever

June 27, 2016
No Experience Required: Building Your Best Business Office Team Ever

Building a winning team in your business office is achieved by hiring, developing and retaining talented individuals - and by making a clean break with those staff who are culture killers. Over the past few years, OS has changed its hiring model from pursing candidates with experience to seeking out specific characteristics and values using interview techniques and skills assessments.

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The 21st Century Biller

August 24, 2015

The healthcare landscape is rapidly changing, and sitting with a front seat view is the hospital business office. The uncertainty of ICD-10, healthcare reform and changing reimbursement rates, payer rules, compliance regulations…it's a lot to take in. A business office needs to be adaptable and ready to make adjustments. With the advantage of evolving technology around claim submission and editing, that includes adjusting the roles of its personnel, namely the medical biller.

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