--- title: News and Blog | Lori Zindl description: Read about the latest news and content offerings on revenue cycle management from OS inc. --- # Lori Zindl ## [Measuring the Cost of Denials and the Impact of Prevention](https://www.os-healthcare.com/news-and-blog/measuring-the-cost-of-denials-and-impact-of-prevention) When it comes to denial management, there is no “one-size-fits-all” approach. Different organizations use different systems, departments, metrics, third-party vendors, and technology to guide and manage their approach to denials. As technology and data-tracking capabilities have advanced, however, denial *prevention* has risen to the forefront as a strategy that not only addresses denials but prevents them from happening in the first place. Unfortunately, however, far too many healthcare organizations are still using the traditional “follow-up method” of denial management, in which claims are moved quickly through the process and onto the payer as fast as possible. These providers zero in on their ***clean claim rate*** (percent of claims not stopped by internal edits before submission) as the most important indicator of success and simply wait for the payer to tell them what’s wrong with each claim. Although these providers may have a spectacular clean claim rate, their rate of denials can still be astronomical because their denial management efforts happen on the back end once claims have already been denied. As a result, claim denials continue to increase along with the cost to collect and the length of the payment cycle. This article aims to quantify the ***cost of denials*** and give organizations an ***actionable roadmap for denial management that is based on data and prevention ***rather than follow-up and reactivity. ## [News - Illinois Medicaid NIPS Billing Update](https://www.os-healthcare.com/news-and-blog/illinois-medicaid-nips-billing-update) ## **Effective July 1, 2020 Illinois Medicaid transitions Non-Institutional Provided Services (NIPS) to...** ## [Focus on First Past Yield Supports Denial Prevention](https://www.os-healthcare.com/news-and-blog/expect-more-first-pass-yield) Welcome to the second installment of our ***Expect More From Your Claim Scrubber ***series! If you missed... ## [Increase Satisfaction and Reimbursement by Knowing What Patients Want](https://www.os-healthcare.com/news-and-blog/increase-satisfaction-and-reimbursement-by-knowing-what-patients-want) If you ever doubted that interactions between patients and your registration and billing staff are... ## [Rural Hospitals Struggle to Stay Afloat](https://www.os-healthcare.com/news-and-blog/rural-hospitals-struggle) Rural hospitals, as defined by their geographic location, have an essential role in our nation’s... ## [Increasing First Pass Payment Success in Your Revenue Cycle](https://www.os-healthcare.com/news-and-blog/increasing-first-pass-payment-success-in-your-revenue-cycle) In a perfect world, your claims would leave your business office “clean” and be paid promptly. No... ## [Are you Settling for Mediocre GDRO?](https://www.os-healthcare.com/news-and-blog/are-you-settling-for-mediocre-gdro) As a revenue cycle consultant for Zimmerman & Associates in the early 90s, I served as an analyst... ## [Elevate Revenue Cycle Performance by Leveraging Analytics & Business Partner Expertise](https://www.os-healthcare.com/news-and-blog/leveraging-analytics-business-partner-expertise) In our previous Revenue Cycle Matters posts, we discussed the importance of clearinghouse and claim... ## [How do You Measure Revenue Cycle Management Success?](https://www.os-healthcare.com/news-and-blog/measure-revenue-cycle-management-success) ## **Debunking the *Clean Claim Rate* Fallacy** Benchmarking the effectiveness of a clearinghouse can be... ## [Should You Expect More from Your Clearinghouse?](https://www.os-healthcare.com/news-and-blog/expect-more-from-your-clearinghouse) Welcome to our first installment of Revenue Cycle Matters. Our goal is to provide compelling... [ Prev ](https://www.os-healthcare.com/news-and-blog/author/lori-zindl/page/0) [1](https://www.os-healthcare.com/news-and-blog/author/lori-zindl/page/1) [2](https://www.os-healthcare.com/news-and-blog/author/lori-zindl/page/2) [3](https://www.os-healthcare.com/news-and-blog/author/lori-zindl/page/3) [ Next ](https://www.os-healthcare.com/news-and-blog/author/lori-zindl/page/2)