News and Blog

Read about the latest news and content offerings on revenue cycle management from efficientC and OS Inc.

Our Best Tips for Effectively Training New Business Office Staff

Rural hospitals and businesses in the United States are facing a challenge. Population growth in rural America has stagnated over the past decade–increasing by less than 2% since 2010. Additionally, as remote work opportunities become more common, rural employers often struggle to keep up with establishing and maintaining remote work capabilities.

With a shrinking pool of workers from which to choose, it hasn’t been easy for rural hospitals to find qualified business office staff. So, when quality candidates are found, how can business office leaders ensure that the training process is both efficient and effective?

In this article, we’re sharing pieces of our own proven, long-standing process for training our OS inc. business office staff. Over the years, we have developed a solid, repeatable process that incorporates multiple learning styles and gets new employees up and running as quickly as possible. Whether organizations handle training internally or engage an outside firm, there are takeaways here for everyone.

A Case for Outsourcing the Business Office in Critical Access and Rural Health Settings

How is your organization’s business office performing? For many health care leaders in the critical...

How to Drive Change that Improves your Organization’s Bottom-line

Change is an inevitable part of business. This is especially true In health care. Whether you are...

Revenue Cycle Terminology and Trivia Game

How well do you know your revenue cycle terminology? Every so often, we update and repost our...

Meet Our Experts: Sue York

At OS inc. and efficientC, we take our partnership with the organizations we serve very seriously....

Evaluating Your Clearinghouse: Are You Leaving Money on the Table?

While often overlooked by healthcare executives, your clearinghouse is arguably the most important...

4 Revenue Cycle Trends to Watch in 2022

Over the past two years, strategic planning for healthcare leaders has primarily consisted of...

Our Best Tips for Successfully Supporting a Remote Business Office

It’s probably not news to you that the American workforce has shifted toward remote work...

efficientC Analytics Case Study

efficientC's Insights has been recognized by our business intelligence vendor as a top performing...