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News - Nicole Querio named Director of Customer Experience at efficientC

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efficientC® Continues Growth Strategy with Addition of Nicole Querio as Director of Customer Experience

ClaimSource, Inc. provider of the industry-leading clearinghouse/claim scrubber, efficientC, announces the addition of Nicole Querio, CRCE, former Revenue Cycle Director at Sauk Prairie Healthcare in Prairie Du Sac, Wisconsin. With over 15+ years of revenue cycle experience, Nicole adds to efficientC’s industry-leading team of revenue cycle subject matter experts. Nicole has a passion for innovation, process improvements, and finding creative ways to build efficiency into the revenue cycle.

In her new role, Nicole will lead the efficientC Customer Experience team delivering on the promise of “uncompromising customer support”. This includes the management of new customer implementations and ongoing customer account management and support.

“The addition of Nicole adds even more revenue cycle subject matter expertise to our team of experts. Nicole’s leadership of our customer experience team will ensure that efficientC continues to have some of the best outcomes in the industry”, says Lori Zindl, President of efficientC. “We’ve known Nicole as a leader in the revenue cycle industry for many years and are thrilled to have her join our team”.  

efficientC has become a disruptor in the revenue cycle clearinghouse space. Its denial prevention philosophy is changing the conversation away from clean claim rate and turning the focus to First Pass Yield - getting as many claims as possible paid on the first submission. At efficientC, we work proactively together with our customers to manage through the dynamic nature of the revenue cycle.