RCM Blog

The Cure for Revenue Cycle Leakage

May 14, 2018

Rural hospitals can’t afford revenue leakage, and while most CFO’s might have an idea about the most common sources, unfortunately a majority do not know the depths of the problem or how much revenue they’re truly missing out on.

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High Business Office Staff Turnover in Rural Hospitals

May 01, 2018

Hospital turnover rates are a serious concern for leaders in the healthcare industry. The healthcare industry as a whole experienced a total employee turnover rate of 20.6% in 2016, versus 17.7% in 2014. The voluntary turnover rate jumped from 12.1% to 14.7% during that same period. The U.S. Bureau of Labor statistics shows 581,000 job separations in healthcare and social assistance services for January 2018, and for 2017, a percentage of 33.2.

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12 Things Keeping Hospital CFOs Awake at Night

April 02, 2018

Is the pressure to simultaneously control costs and improve care quality making you toss and turn every night? Uncertainty about healthcare reform, declining reimbursements, and increasing costs of operating expenses are just a few of the concerns that rural community hospital CFO’s are tackling this year.

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Protecting PHI on Mobile Devices

March 21, 2018

The convenience of mobile devices has revolutionized healthcare. Improvements in efficiency and enhanced patient satisfaction are changing the dynamics of an industry traditionally slow to embrace modern technology. Yet these benefits come with significant risk.

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Improve Your Collection Rate As Patient Balances Grow

February 26, 2018

High deductible plans and increasing copays and coinsurance are driving patient balances up. This trend is unlikely to change.

Almost 40% of employer-sponsored healthcare insurance plans require annual deductibles of $1000 per year, and that number keeps rising as employers scramble to reduce their costs while still offering insurance to their employees.

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Is Your Business Office Leaving Money on the Table?

January 31, 2018

Staying on top of the healthcare needs in your rural community depends on the resilience of your critical access hospital (CAH) and its ability to stay fiscally strong.

Often the only local healthcare source, rural hospitals are pillars in their community, not only serving healthcare needs of residents, but contributing substantially to the economy by being a sizable employer.

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ROI of Standardized Credentialing Process

December 21, 2017

Credentialing and provider enrollment are often overlooked processes in the healthcare revenue cycle. Managed properly, these can have a positive impact on your hospital's revenue cycle. 

Nearly 80% of healthcare executives agreed standardizing the enrollment process across all providers, regardless of care delivery location, health insurance network or geographic location was a top concern in a recent Echo/DecisionHealth study. 

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Seven A/R Mistakes Costing You Money

December 01, 2017

The healthcare revenue cycle is dynamic and continues to evolve. As a result, healthcare professionals involved in revenue cycle management tend to face many challenges that if not done right, could cost your organization big money.

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4 Tips to Eliminate Denials

November 03, 2017

If your hospital is like most, your business office staff see the words "claim denied" on a regular basis.

Industry estimates say on average, one in five claims are denied or delayed. As a result, billing work increases, frustration grows, and your healthcare organization's revenue reduces over time.

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13 Spooky Halloween ICD-10 Codes

October 13, 2017

In honor of Friday the 13th, beware of these spooky codes popping up this month. We've unmasked 13 ICD-10 codes which best embody the Halloween spirit.

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