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Revenue Cycle Matters - Insights & Tips to Improve Healthcare Collections

Increase Satisfaction and Reimbursement by Knowing What Patients Want

December 11, 2019

If you ever doubted that interactions between patients and your registration and billing staff are important to reimbursement, consider how the Affordable Care Act ties reimbursement to patient satisfaction.

Here’s how: 

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Protecting PHI on Mobile Devices

March 21, 2018

The convenience of mobile devices has revolutionized healthcare. Improvements in efficiency and enhanced patient satisfaction are changing the dynamics of an industry traditionally slow to embrace modern technology. Yet these benefits come with significant risk.

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Hospitals Mitigate Risk by Doing This Simple Thing

September 13, 2017

Recently, a class-action suit was filed against health insurer Aetna, alleging patient privacy rights were violated by inadvertently exposing HIV statuses through an ill-fitted transparent window leaving a reference to filling HIV medications visible to anyone who handled the envelope.

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What Your Hospital Needs to Consider Before Using IM Platforms

July 06, 2017

Instant messaging (IM) platforms like Skype for Business are gaining popularity in hospitals, clinics, and healthcare organizations as a cost-effective means to increase communication across departments. 

Before adopting any instant messaging platforms for internal communications, your hospital should take into consideration the current HIPAA compliance regulations.

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Cultivating a Culture of Compliance: It's Good for Your Bottom Line

February 02, 2017

You may have heard the saying, "compliance is expensive but noncompliance is more expensive." In 2016, HHS received roughly $15 million in settlement payments from healthcare organizations who violated HIPAA regulations.

What can healthcare organizations do to avoid hefty HHS fines in 2017? Cultivate a culture of compliance. It's good for your bottom line.

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Are You Putting This Type of PHI in Your Emails? You Shouldn’t Be.

November 16, 2015
Are You Putting This Type of PHI in Your Emails? You Shouldn’t Be.

Cyber security remains a hot topic in the world of health data. When it comes to patient privacy, there’s no such thing as “too careful.” Although disclosure of PHI is necessary for billing functions, often more information is used than is actually needed to complete the task, especially e-PHI used in emails between staff and associated vendors.

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