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Revenue Cycle Matters - Insights & Tips to Improve Healthcare Collections

Are you Settling for Mediocre GDRO?

August 21, 2019

As a revenue cycle consultant for Zimmerman & Associates in the early 90s, I served as an analyst for the HARA report. For those of you who started your career after it was in circulation or don’t recognize the name, HARA stood for Hospital Accounts Receivable Analysis. At the time, it was the industry-leading publication that discussed healthcare billing best practices and trended major KPIs. Which brings me to my reason for this article - the GDRO benchmark (Gross Days Receivable Outstanding) for a superior performing hospital at the time was anyone reporting 60 days or less.

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Elevate Revenue Cycle Performance by Leveraging Analytics & Business Partner Expertise

July 25, 2019

In our previous Revenue Cycle Matters posts, we discussed the importance of clearinghouse and claim scrubber partners as part of an effective revenue cycle management strategy. We also highlighted the benefits of focusing on first pass yield and clearinghouse features that support positive collection outcomes. 

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What's Eating Your Bottom Line: The True Cost of Denials

April 17, 2017

The Medical Group Management Association (MGMA) has estimated the average cost to rework a claim at $25, and it’s safe to say that cost is rising every year. Our statistics show that 90% of denials are preventable.

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Reward Staff to Keep A/R in Shape

December 06, 2015
Reward Staff to Keep A/R in Shape

Keeping your high dollar balances in check can have a huge impact on your A/R and cash flow.  The key is to find that sweet spot, where 80% of your outstanding A/R makes up about 20% of the total number of accounts.  Simply put, the goal is to touch the least amount of accounts while having the greatest potential to bring in cash, or as the phrase goes, the biggest bang for your buck. But keeping staff focused on resolving those high dollar accounts in the most efficient manner can take creativity.

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