Meet the Team

The experts at OS inc. 

 

Learn How We Can Help You

Dedicated to helping our clients succeed. 

 

Lori-Zindle-President

Lori Zindl

President
Sue-York

Sue York

Director of Learning & Consulting Services
Nicole Headshot

Nicole Querio

Director of Revenue Cycle Operations
Chris-Hegwood

Chris Hegwood

Compliance Director
laura

Laura Koziol

Director of Human Resources
shannon-modified

Shannon Hawkins

Director of Client Services

Read Our Blog 

Stay up-to-date on the latest news and developments
at OS inc.
6 min read

Why AI Won’t Boost Your Denial Recoveries—And What It Should Be Doing Instead

Nov 18, 2025 by OS inc. News Team

AI companies love to promise that their tools can recover more denied revenue. But if your revenue cycle team is...
5 min read

Rural Revenue Cycle Management Denials: Why They're Increasing and What to Do About It

Sep 3, 2025 by OS inc. News Team

Denials Are on the Rise—And Rural Providers Are Feeling It More Than EverFor rural healthcare providers, managing...
4 min read

5 Workflow Bottlenecks That Are Killing Your Revenue—and How to Fix Them

Jul 1, 2025 by OS inc. News Team

Behind Every Rejected Claim, There’s Lost RevenueIf your hospital, clinic, or physician practice is struggling with...