Meet the Team

The experts at OS inc. 

 

Learn How We Can Help You

Dedicated to helping our clients succeed. 

 

Lori-Zindle-President

Lori Zindl

President
Sue-York

Sue York

Director of Learning & Consulting Services
Nicole Headshot

Nicole Querio

Director of Revenue Cycle Operations
Chris-Hegwood

Chris Hegwood

Compliance Director
laura

Laura Koziol

Director of Human Resources
shannon-modified

Shannon Hawkins

Director of Client Services

Read Our Blog 

Stay up-to-date on the latest news and developments
at OS inc.

6 min read

Denial Rates Are Climbing: What Healthcare Revenue Cycle Leaders Should Be Watching in 2025

Claim denials are no longer just an operational hiccup—they’re becoming a serious financial liability for healthcare...

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7 Workflow Best Practices to Elevate Your Revenue Cycle Management

Revenue cycle management (RCM) is only as strong as the workflows behind it. When those workflows are disjointed or...

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Navigating 2025 Reimbursement Changes in Healthcare Revenue Cycle Management

In 2025, the landscape of revenue cycle management (RCM) is undergoing significant transformations due to evolving...