Meet the Team

The experts at OS inc. 

 

Learn How We Can Help You

Dedicated to helping our clients succeed. 

 

Lori-Zindle-President

Lori Zindl

President
Sue-York

Sue York

Director of Learning & Consulting Services
Nicole Headshot

Nicole Querio

Director of Revenue Cycle Operations
Chris-Hegwood

Chris Hegwood

Compliance Director
laura

Laura Koziol

Director of Human Resources
shannon-modified

Shannon Hawkins

Director of Client Services

Read Our Blog 

Stay up-to-date on the latest news and developments
at OS inc.
3 min read

Navigating 2025 Reimbursement Changes in Healthcare Revenue Cycle Management

Mar 14, 2025 by OS inc. News Team

In 2025, the landscape of revenue cycle management (RCM) is undergoing significant transformations due to evolving...
5 min read

The Critical Importance of the Revenue Cycle in Rural Hospitals

Nov 16, 2023 by OS inc. News Team

Today is National Rural Health Day. In appreciation, we are taking this opportunity to celebrate and raise awareness of...
4 min read

Changing the Conversation on Denials: Make Your Focus First Pass Yield and Not Clean Claim Rate

Oct 19, 2023 by OS inc. News Team

OS inc. President, Lori Zindl, presented Changing the Conversation on Denials at the 2023 AAHAM Annual National...