News and Blog

Read about the latest news and content offerings on revenue cycle management from efficientC and OS Inc.

A Case for Outsourcing the Business Office in Critical Access and Rural Health Settings

How is your organization’s business office performing? For many health care leaders in the critical access community, this can be a difficult question to answer. These smaller, often rural organizations are facing a whole host of issues that larger organizations may not. For example, the rising popularity of remote work—in combination with the challenges of finding expert staff in remote areas—makes business office staffing and retention particularly difficult for critical access hospitals (CAHs).

Additionally, higher rates of staff turnover can lead to inconsistent performance as new hires need to be onboarded and trained by existing staff. This can throw a wrench in billing processes and have a negative impact on productivity. So how can leaders remove some of the unknowns inherent to business office staffing?

How to Drive Change that Improves your Organization’s Bottom-line

Change is an inevitable part of business. This is especially true In health care. Whether you are...

Revenue Cycle Terminology and Trivia Game

How well do you know your revenue cycle terminology? Every so often, we update and repost our...

Meet Our Experts: Sue York

At OS inc. and efficientC, we take our partnership with the organizations we serve very seriously....

Evaluating Your Clearinghouse: Are You Leaving Money on the Table?

While often overlooked by healthcare executives, your clearinghouse is arguably the most important...

4 Revenue Cycle Trends to Watch in 2022

Over the past two years, strategic planning for healthcare leaders has primarily consisted of...

Our Best Tips for Successfully Supporting a Remote Business Office

It’s probably not news to you that the American workforce has shifted toward remote work...

efficientC Analytics Case Study

efficientC's Insights has been recognized by our business intelligence vendor as a top performing...

A Conversation With Lori Zindl, President of efficientC and OS, inc.

You have developed two companies over the course of your career: Outsource, Inc., and efficientC....