--- title: efficientC - Case Study - The Diagnostic & Treatment Center description: The DTC was an OS inc. client from the first day they opened their doors. Since then, OS inc. has provided a full suite of business office support. --- ##### **- Case Study -** # **The Diagnostic & Treatment Center** #### **DTC has been an OS, inc. customer from the day they opened their doors. Since that time, OS inc. has been providing them with full business office support.  ** ### **Overview** The [Diagnostic & Treatment Center (DTC) ](https://www.marshfieldclinic.org/locations/centers/Weston%20-%20Marshfield%20Medical%20Center)is located on the Weston Regional Medical Center campus in Weston, Wisconsin. The DTC offers a broad range of advanced diagnostic, therapeutic and surgical services to meet the needs of area physicians and their patients.  ### **Solution** DTC was an OS inc. client from the first day they opened their doors.  Since then, OS inc. has provided a full suite of [business office support](https://www.os-healthcare.com/business-office-support), including: - General Billing - Follow-up Assistance - Secondary Billing - Patient-specific Billing - Cash Posting - Refund Processing - Collections and Bad Debt Oversight ### **Results** Because OS inc. was plugged in from the beginning, DTC has benefited from [reduced revenue cycle ](https://www.os-healthcare.com/decrease-ar)costs from the outset. Currently, OS inc. is processing more than 11,000 claims per month on their behalf.  As a result, DTC's Insurance Aging over 90 days is less than 8%, and their GDRO is at a scant 35 days. "Having OS inc. involved with our business office services from day one has been a real blessing for us," says Colleen Chisnell, Sr. Director of Finance. "As a result, we have been able to[allocate our attention ](https://www.os-healthcare.com/fte-allocation)[and resources ](https://www.os-healthcare.com/fte-allocation)to other matters aside from billing and processing." ###### Share [** ](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.os-healthcare.com%2Fefficientc-case-study-the-diagnostic-treatment-center) [** ](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.os-healthcare.com%2Fefficientc-case-study-the-diagnostic-treatment-center&text=efficientC+-+Case+Study+-+The+Diagnostic+%26amp%3B+Treatment+Center) [** ](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.os-healthcare.com%2Fefficientc-case-study-the-diagnostic-treatment-center&title=efficientC+-+Case+Study+-+The+Diagnostic+%26amp%3B+Treatment+Center&summary==The+DTC+was+an+OS+inc.+client+from+the+first+day+they+opened+their+doors.++Since+then%2C+OS+inc.+has+provided+a+full+suite+of+business+office+support.%0A%0A) ## **See The Power of Our Products** efficientC and [Insights](https://www.os-healthcare.com/insights-analytics) have joined forces to deliver the industry's ultimate denial prevention product available today.  Built by revenue cycle experts for healthcare billing specialists, [efficientC](https://www.os-healthcare.com/efficientc) is a claim management and predictive analytics software product. It combines a responsive clearinghouse and claim scrubber tool with its [Insights](https://www.os-healthcare.com/insights-analytics) analytics platform that work together to get you the highest number of claims paid on the very first submission. [![REACH OUT TO OUR TEAM](https://no-cache.hubspot.com/cta/default/2687361/69dce210-6796-4a43-bf65-31bc5ff54c46.png)](https://cta-redirect.hubspot.com/cta/redirect/2687361/69dce210-6796-4a43-bf65-31bc5ff54c46)