Rural hospitals and businesses in the United States are facing a challenge. Population growth in rural America has stagnated over the past decade–increasing by less than 2% since 2010. Additionally, as remote work opportunities become more common, rural employers often struggle to keep up with establishing and maintaining remote work capabilities.
With a shrinking pool of workers from which to choose, it hasn’t been easy for rural hospitals to find qualified business office staff. So, when quality candidates are found, how can business office leaders ensure that the training process is both efficient and effective?
In this article, we’re sharing pieces of our own proven, long-standing process for training our OS inc. business office staff. Over the years, we have developed a solid, repeatable process that incorporates multiple learning styles and gets new employees up and running as quickly as possible. Whether organizations handle training internally or engage an outside firm, there are takeaways here for everyone.